Welcome to SpeakUp English ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a secure and positive experience while using our mobile application and related services (collectively, the "App").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use SpeakUp English. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

1. Information We Collect

A. Information You Provide Directly

• Account Details: When you register an account, we may collect your username, email address, password (stored encrypted), and display name.
• Profile & Preferences: Profile avatar/photos and personal study preferences (e.g. daily goals, difficulty levels).
• Learning & Progress Data: Vocabulary mastery, completed exercises, quiz scores, streak counts, conversation logs, and pronunciation assessment scores.
• Support Communications: Inquiries, feedback, and customer support messages.

B. Device Permissions & Specific Data Types

C. Third-Party Authentication Data

If you sign in using Apple Sign-In or Google Sign-In, we receive basic authentication tokens and profile identifiers (such as name, email address, or Apple private relay email) authorized by you via Apple/Google.

D. Automatically Collected Diagnostic & Technical Data

• Device Information: Device model, OS version, language settings, and unique device identifiers for push notification routing.
• Usage & Error Logs: App performance, crash reports, and interaction metrics used exclusively for troubleshooting and optimization.

2. How We Use Your Information

• Provide Core Features: Speech evaluation, interactive conversational scenarios, text translation, and vocabulary flashcards.
• Account Management & Sync: Authenticate accounts and synchronize study progress across devices.
• Gamification & Motivation: Track streaks, award badges, and compute leaderboard rankings.
• Product Optimization: Troubleshoot crashes, enhance speech recognition models, and improve user experience.
• Customer Support: Respond to questions and assist with technical inquiries.

3. Data Sharing & Third-Party Services

We do not sell or rent your personal information. We only share information in the following limited circumstances:

• Service Providers: Cloud infrastructure, database hosting, text-to-speech, and speech recognition engines bound by strict confidentiality agreements.
• Advertising (Google AdMob): We may serve contextual or personalized advertisements. Advertisers may collect non-sensitive device identifiers according to your device tracking preferences.
• Leaderboard Visibility: Your username, avatar, and study score may be visible on community leaderboards if enabled.
• Legal Requirements: If required by law, subpoena, or valid legal process.

4. Data Security & Storage

We use industry-standard security safeguards. User authentication tokens are stored securely on the device using Expo SecureStore. All network communication between the App and our servers occurs via secure HTTPS/TLS encryption.

5. Data Retention & Account Deletion

In compliance with App Store and Google Play requirements, you have full control over your data:

• In-App Deletion: You can reset your local progress and profile directly in the App via Profile > Settings / Delete Account.
• Server Data Deletion Request: You can request permanent deletion of your account and all associated personal data by emailing us at support@speakupenglish.com. All data will be purged within 30 days.

6. Children's Privacy

SpeakUp English is not intended for children under 13 years of age (or 16 in the European Economic Area). We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately for deletion.

7. Your Privacy Rights (GDPR / CCPA)

Depending on your jurisdiction, you have the right to access, rectify, restrict, or delete your personal information, as well as the right to withdraw permissions anytime via your device Settings.

8. Changes to This Privacy Policy

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We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page with a revised "Last Updated" date.

9. Contact Us